Customer Reviews - Sheraton Grand Hotel & Spa Edinburgh.
Out of
29 reviews 90% recommend
the Sheraton Grand Hotel & Spa.
All our customers automatically receive a review/feedback email to fill out on their return from holiday.
As a result, we are able to provide access to authentic, credible and current hotel reviews. This resource allows
you to select the hotel best suited to your needs. We also check the reviews and use them for quality control
purposes.
Hotels are rated on a scale of 1 to 5 ( 1 is Poor and 5 is Excellent)
Traveller from Elgin stayed in November,2008
Comment
We booked this hotel on basis that it was two adults two children in room and not family. When paying £260 approx for a room you do not expect to get a sofa bed. It really is not five star class at all.
Top Tip
We travelled at November with kids and lots to do ie fairground etc
| Location | [ - ] |
| Cleanliness | |
| Facilities | |
| Service | |
| Would recommend: | No |
Traveller from ardrossan stayed in November,2008
Comment
showers could be upgraded slightly
Top Tip
good eating place - mussel inn rose street
| Location | [ - ] |
| Cleanliness | |
| Facilities | |
| Service | |
| Would recommend: | Yes |
Traveller from Hexham stayed in November,2008
Comment
Received upgrade, thanks!
Only adverse comment is not very child friendly for use of pool, very restrictive hours.
| Location | [ - ] |
| Cleanliness | |
| Facilities | |
| Service | |
| Would recommend: | Yes |
Traveller from Aylesbury stayed in September,2008
Comment
The hotel is beautifully appointed and the staff are very approachable and friendly. Spa is well worth the extra £20
| Location | [ - ] |
| Cleanliness | |
| Facilities | |
| Service | |
| Would recommend: | Yes |
Traveller from Huddersfield stayed in August,2008
| Location | [ - ] |
| Cleanliness | |
| Facilities | |
| Service | |
| Would recommend: | Yes |
Traveller from Durham stayed in August,2008
| Location | [ - ] |
| Cleanliness | |
| Facilities | |
| Service | |
| Would recommend: | Yes |
Traveller from Crumlin stayed in August,2008
| Location | [ - ] |
| Cleanliness | |
| Facilities | |
| Service | |
| Would recommend: | Yes |
Traveller from London stayed in August,2008
Comment
they need to smile at guests ,very dour!
Top Tip
Wisharts in leith and also The Shore in leith
| Location | [ - ] |
| Cleanliness | |
| Facilities | |
| Service | |
| Would recommend: | Yes |
Traveller from Bradford stayed in April,2008
Comment
Although an impressive inner entrance to the hotel , this was not matched in the room. Also it would have been nice to have had the outside of the hotel tidied up and the fountains cleared out and working. In the room, you do expect more than a share of a 'complimentary' biscuit and 2 tea bags and 2 sugars on the tray, in a 5 star hotel. The bordering on shabby room was more 2/3 star. We think we will stick to the small hotels rather than a chain in future. Breakfast was lovely though and the staff very pleasant.
Top Tip
The restaurants/pubs on Grassmarket are super and fun to visit.
If you're a new visitor to Edinburgh, the city tour buses with guides are great fun, informative and worth the £10.
| Location | [ - ] |
| Cleanliness | |
| Facilities | |
| Service | |
| Would recommend: | No |
Traveller from Dundee stayed in April,2008
| Location | [ - ] |
| Cleanliness | |
| Facilities | |
| Service | |
| Would recommend: | Yes |